Cookie policy

1. General terms

1.1 This is Copenhagen Capacity's Cookie Policy of 1 April 2017.

1.1 This policy on the use of cookies (”Cookie Policy”) specifies how Copenhagen Capacity, (“copcap”, “us”, “our”, “we”) collects and processes information about you, your device and your behaviour when you visit Copenhagen Capacity's website, pages on this website and any page corresponding to, reflecting, replacing or serving as backup for this website (the “Website”).

1.2 In this Cookie Policy, you can read which information we collect, why we use cookies and for what purpose, who has access to the information, and who to contact if you have any questions about the information collected.

2. Consent

2.1 By accepting this Cookie Policy you consent to our collection and processing of the information about you described in this Cookie Policy.

2.2 You are entitled at any time to withdraw your consent to our collection and processing of the information on you. If you withdraw your consent, please note that certain parts of the Website will be unavailable to you, since the Website does not work optimally without cookies.

3. What are cookies?

3.1 A cookie is a small text file stored in your browser and recognized by the website if you visit the website again, which makes it possible to customise the Website to your browser. A cookie may contain text, numbers or e.g. a date, but generally there are no personal data in a cookie. It is not a program and thus cannot contain a virus.

4. Which information is collected?

4.1 When you visit the Website, we automatically collect information on e.g. the type of browser you use, the website that led you to the Website, which search words you used on the Website, the number of pages you visited on the Website and the duration of your visits, your IP address and information about your computer.

4.2 We collect your IP address for the purpose of system administration (e.g. to know the number of visitors logged on to the Website). The IP address is only stored for the duration of your visit on the Website, after which it will be either deleted or anonymised.

5. Why we use cookies

5.1 We use cookies to continually improve your experience with our Website, products and services, for example making the Website quicker and remembering your previous interactions with the Website.

5.2 We can use cookies which remain on your device after you close your browser or the application in order to get an impression of the general use of the Website and thereby get statistical information (not personal information) and to improve the contents ofthe Website.

6. What types of cookies are used on the Website?

6.1 The Website places cookies, including "persistent cookies", which are files or information that the browser saves on your device in order to collect information about your visit on the Website.

6.2 First party cookies

6.2.1 First party cookies are cookies placed by the owner of the website, which the user primarily interacts with.

6.2.2 We use the following first party cookies on the Website: Strictly necessary cookies: these cookies are necessary for the operation of the Website. It can e.g. be cookies that enable you to log on to secured environments on the Website. We use the following strictly necessary cookies on the Website:
  • "cookieDisclaimer.AllowCookies". Remembers the users indication of whether or not cookies can be set. Duration: 1 month.
  • "ASP.NET_SessionID": A cookie that ASP.NET applications uses to store a unique identifier for your session. It maintains the users preferences across page requests. Session cookie.

6.3 Third party cookies

6.3.1 Third party cookies are stored on a website by a third party through which the third party or others gain access to the collected information.

6.3.2 We use third party cookies, e.g. from suppliers of advertisements and analytic tools and from suppliers of social media. These third party cookies are used for marketing purposes and for improving the functionality of the Website. This means that third parties can place cookies on your computer through our Website and gain access to information collected by these cookies

6.3.3 We use the following third party cookies on the Website:

  • AddThis

    • "__atuvc": Updates the counter on the social media sharing plugins.
    • "__atuvs": Makes sure the users sees the updated counter if they share a site via the social media plugins.
    • "di2": Anonymously tracks user behaviour on the websites that allow you to share pages on social media using the AddThis tool. 2 years.
    • "loc": Used to help publishers know approximately where people sharing information are located. (State level). Duration: 2 years.
    • "ssc": Recording user sharing and social activity. Duration: 2 years.
    • "uid": Unique machine-generated user ID. Enables the user to share content across multiple platforms and generates detailed statistics to different providers. Duration: 2 years.
    • "um": Registers the user's sharing of content via social media. 2 years.
    • "uvc": Registers how often the same user is encountered. Duration: 2 years.
    • "vc": Anonymously tracks user behaviour on the websites that allow you to share pages on social media using the AddThis tool. 2 years.
    • "xtc": Registers the users sharing of content through social media. Duration: 2 years.
  • Clickdimensions

    • "__utma": A Google Analytics cookie used to distinguish users and sessions. Expires year 2038.
    • "__utmz": Keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. 6 months duration.
    • "__zlcmid": Enables live customer service chat via Zendesk
    • "cuvid": This cookie is typically written to the browser upon the first visit to the site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits the site, a new __cuid cookie is written with a different visitor unique ID. This cookie is used to determine unique visitors to the site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that the application uses to ensure both the validity and accessibility of the cookie as an extra security measure. Duration: 2 years.
    • "cusid": This cookie is used to establish and continue a user session with the site. When a user views a page on the site, the script code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on the site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on the site for longer than 30 minutes.
    • "cuvon": Used to signal the last time a visitor viewed a page. Duration: 30 minutes.
  • Comeet

    • " __comeet__referrer__url__": Stores the address of the previous page you visited before entering the site. Duration: 1 month.
  • Facebook

    • 'impression.php/#': Pixel tracker. Session cookie.
  • Google Analytics and Google Tag manager

    • "_ga": Used to distinguish users. Duration: 2 years.
    • "_gat-UA-[#]": Registers a unique user ID to generate statistics about the users use of the website. Session cookie.
    • "DSID": Used by Google to register and report the user's actions after having clicked on an advertisers ad. The purpose is to measure the effect of the ads as well as targeting ads to individual users.
    • "id": Used by Google AdSense to register and report the user's actions after having clicked on an advertisers ad. The purpose is to measure the effect of the ads as well as targeting ads to individual users.
    • "IDE": Used by Google DoubleClick to register and report the user's actions after having clicked on an advertisers ad. The purpose is to measure the effect of the ads as well as targeting ads to individual users.
  • Hotjar

    • '_hjShownFeedbackMessage': HTTP Cookie. Session cookie.
    • '_hjIncludedInSample': Determines if the user's navigation should be registered in a certain statistical place holder. Session cookie.
  • LinkedIn

    • 'analytics': Pixel tracker. Session cookie.
    • 'bcookie': Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years duration.
    • 'bscookie': Used by the social networking service, LinkedIn, for tracking the use of embedded services. 2 years duration.
    • 'lang': Set by LinkedIn when a web page contains an embedded "Follow us" panel. Session cookie.
    • 'lidc': Used by the social networking service, LinkedIn, for tracking the use of embedded services. Session cookie.
  • Monsido

    • "monsido": Measuring of website traffic and optimisation of content. Duration: 29 days.
  • Piwik

    • "_pk_id.[ver.]": Generates a unique ID for the user to distinguish from other users. Duration: 1 year and 1 month.
    • "_pk_ref.[ver.]": Registers the site from which the user came. Duration: 6 months.
    • "_pk_ses.[ver.]": Which pages are visited during the user's session. Session cookie.
  • Sitecore

    • "sc_expview": This analytics cookie is provided by Sitecore. It stores wether or not the Sitecore Experience View Mode is enabled. Session cookie.
  • Twitter

    • 'i/jot': Pixel tracker. Session cookie.
  • YouTube

    • "VISITOR_INFO_LIVE": Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 8 months duration.
    • "PREF". Registers a unique ID which is used by Google to generate statistics about how the user interacts with YouTube videos across different websites. Duration: 8 months.
    • "CONSENT": Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session cookie.

7. Use of tracking technologies

7.1 We can use pixel tags (also called "web beacons", "clear GIFs" or hidden code) for collecting information about your navigation on the Website and to register how you react to emails we send you in connection with the Website. It is small strings of code that provide a method for delivering a small graphic image (usually invisible) on a website. Pixel tags can recognize certain types of information on your computer, e.g. cookies, and information on when the user looks at a page and on which page the pixel tag in question is placed.

7.2 The information is used to improve the Website's functionalities and to examine if the user reads emails and click on links in the emails for the purpose of ensuring that the Website always includes relevant content. Copenhagen Capacity's pixel tags can collect certain contact information (e.g. the email address in an email containing a pixel tag). We also use pixel tags to give you a better experience on the Website, including by offering you content customised to your interests.

7.3 Copenhagen Capacity may give third party ad servers (suppliers of technology placing advertisements on websites and tracking the effect of these) access to use pixel tags and other technologies used for automatic collection of information about your use of the Website or to enable us to advertise on third party websites and analyse the effect of the advertisements. The collected information will only be used for statistical purposes and will not be attached to your Personal Data. We recommend that you read the advertisers' own data protection policy to get more information about their use of Cookies and other technologies. If you want more information about this use and your options for preventing other advertisers from gaining access to this information, please visit

8. How do I deselect cookies?

8.1 The way you deselect the use of cookies will depend on your internet browser. You can set your browser to register and reject cookies. If you want to block cookies, there are guidelines at the following links:

  • Google Chrome:
  • Internet Explorer (different versions):
  • Lion (MAC OS):
  • Mozilla Firefox:

8.2 Other guidelines may be relevant depending on the browser you use. If you deselect cookies, it is, however, not certain that you will have access to all functionalities on the Website.

9. Contact information

9.1 If you have any questions or comments to this Cookie Policy, please contact us at:
Copenhagen Capacity
Nørregade 7 B
1165 København K
Tlf: +45 33 22 02 22
CVR Number: 17538896

10. Changes to this Cookie Policy

10.1 We are entitled to make changes to this Cookie Policy at any time. If we make any changes to the Cookie Policy, you will be informed here of the next time you use the Website.

10.2 If you do not accept the newest Cookie Policy, you should not continue to use the Website, and your personal information will be deleted. If you continue to use the Website, you automatically consent to the newest Cookie Policy.